MASS 2.0

An alert subscription system for the No. 1 hospital in Texas

The Client

Houston Methodist comprises a leading academic medical center in the Texas Medical Center and six community hospitals serving the Greater Houston area. The highest priorities for its 15,000+ staff are patient safety, quality and service.

My Role

HM contracted me for a complete redesign of their alert subscription system, MASS. MASS allows Houston Methodist staff subscribe to receive alerts about the current status of the applications they use.

Before I wrote one line of code, I spent some time converting my project kickoff meeting notes into sketches and wireframes which got the approval of the CIO:

Wireframe of MASS 2.0 User Info Screen
Wireframe of MASS 2.0 Status Admin Screen

An essential feature requested for MASS 2.0 was a simple, intuitive and mobile interface - making the user experience as seamless as possible. Other requirements include adding a home page dashboard with a summary list of all applications that are not in normal status, and an admin component with the ability to send notifications to all users of MASS.

Screenshot of complete MASS 2.0 Status Admin Screen
Screenshot of complete MASS 2.0 User Info Screen